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Building safe and efficient operations in Austin, Dallas and Houston
The PDR Process for Safe and Efficient Operations
Complicated tools rarely leave the office and make it to the work site or factory floor. The PDR work process gives your teams a simple, memorable tool to drive safe and efficient operations.
People often feel it is more productive to just jump into work and "get er done" without taking time plan. They confuse activity with accomplishment, and while they may start the work sooner, they pay for their lack of planning in the form of:
- Poor quality and rework due to trial-and-error approaches.
- Repeated trips to gather needed tools or materials or manpower.
- Incidents and injuries.
PDR stands for Plan, Do, and Review.
Planning has two elements:
- Planning for efficiency - getting the job done to standard with minimum inputs.
- Planning for Safety - improving safety by ensuring we do no harm to people, environment and property.
Doing means we Gather, Guard and Go!
Gather - is about getting the people, tools and materials together at the worksite.
Guard - means ensuring that safety controls are in place and functional
Go - is where execute the work procedure and complete the task.
Review takes place after the action and allows us to capture lessons learned. This is a vital and often overlooked task that allows us to improve both safety and efficiency.
PDR safety training is an engaging process that gets people on their feet, using the tools, and even having some fun! This makes the tools memorable, and builds buy-in and confidence. No death by PowerPoint, No flavor or the day solutions!
Leading the Performance Factors®
Improving safety won’t happen overnight. A safety manual is an important resource, safety training is good, but they are only one piece of a larger puzzle. Excellent performance in anything; whether you are playing a sport or working at a construction site requires three things: Will, Skill and Systems.
“Will” is the “want to” factor. It is about having you mind and body ready for action and up to the challenge.
“Skill” is the “can do” factor and refers to the knowledge and ability to do the job.
“Systems” are the “how to” factor and refer to your safety manual, PPE, tools, processes and support you need to work safely.
In the middle of all of these factors is Culture, which is simply defined as “how we do stuff around here.” Culture can multiply or divide the impact of will, skill and systems in any business. You can train people to use a skill, but if the culture dictates doing things the old way, the culture will always win!
Each of these factors are always in play. What that means is that while you can quickly train people in a Skill, or implement a new rule (Systems) you still have to get the other factors engaged to make sure things happen the way you want. People must have the Will to use it, understand the Systems so they know when they need to use that Skill, and the Culture has to support doing it that way. Creating a consistently safe and efficient culture will require you to work on all four factors.
The outer ring shows that all four of these Performance Factors are driven by leadership. Leaders:
· Determine the systems used to run your business,
· They are responsible for hiring people with the needed skills or training to fill skill gaps.
· Leaders influence Will by the way they lead and engage their crews
· Leaders drive culture because they determine what gets rewarded and what gets punished.
When someone gets hurt, leaders need to look at the entire Performance Factors Model. If they just blame it on bad luck, then they are just as much a victim as your injured worker. When leaders truly take ownership for the state of each of the Performance Factors, they start to ask questions that help them take luck out of the process. The result is safe and efficient operations.